Business Process Management
A Holistic view in an organization which requires Structural redesign of work, cross functional interactions, improvement of business processes, qualitatively measure the art of working, and the use of information technology as an enabler of work process design and implementation.
Business processes are strategic assets of an organization that must be understood, managed, and improved to deliver value added products and services to clients, users and stakeholders. A common objective of BPM is to harness technology to drive and manage change in an organization. Being key driver of workflow & workload, and the determinant of organizational capacity & capabilities for both private and public sector entities. The need to continuously improve the efficiency and effectiveness of business processes to remain competitive is a strategic imperative for all organizations.
The increased demand for improved accountability, and effectiveness & efficiency puts similar pressures on public & private sector organizations to analyze and optimize their business processes.
Management through processes is a management method based on two logical levels:
1. Process Governance, is all of the company’s governance activities which, by way of allocating on the processes, work towards reaching its objectives, which are both operational and progress-related.
2. Process Management, is all the management activities of a given process which work towards reaching the objectives allocated for this process.
Comprehensively, BPM practice leads an organizations success with evolving strategies, with dire quest to achieve optimization through consistent monitoring & control.
Benefits
We have walked into organization, simplifying or revamping their processes by hinging their existing investments in solutions and systems.
Remember, there is always room for continuous improvement vis a vis acquired resources and technology, and organizations embark on periodic audits to seek the excellence, in addition to compliance, content aggregation, resource appraisals, system benefits, and seeking wisdom for effective decision making, based on intelligence acquired through change.
On a average we have reduced costs by 50% from existing overheads of working in silos, and have helped increase the bottom line by opening up effective channels for integration.
Approach
Over years with a variety of engagements concluded, we have evolved the basic structure of the methodology. Intrinsic details are added to each depending on the vision of the organization. Remember that such engagements are driven by the top leadership, whose objective is to strive effectively for margins or public service.The lifecycle involves:
Vision
Design
Modeling
Execution
Monitoring
Optimization
Re-engineering
Human Centric
System Centric
Document Centric